Traverze Travel

As the Reservation Manager, you will oversee all bookings and reservations at The Manor House, ensuring a seamless guest experience from inquiry to arrival. Your role is central to optimizing occupancy, maintaining guest satisfaction, and supporting front-of-house efficiency.

Duties

• Manage room and service reservations for The Manor House
• Maintain accurate availability calendars and booking records
• Coordinate with reception and housekeeping for guest readiness
• Respond to booking inquiries via email, phone, and online platforms
• Prepare daily reservation reports and occupancy forecasts

Qualifications

• Diploma or Degree in Hospitality, Tourism, or Business Administration
• Minimum 1 year experience in hotel reservations or front office management
• Familiarity with hotel booking software
• Strong communication and organizational skills
• Customer-focused with attention to detail

Application Procedure

Send CV to: perfect@lounge.co.zw