Hilton Transfers International

We are seeking a dynamic Guest House Manager to oversee operations at our Harare and Bulawayo properties. This dual-site role requires a hands-on leader who can drive sales while delivering exceptional hospitality experiences.

Duties
Sales & Revenue Growth

• Develop/implement sales strategies for both locations

• Build corporate/travel agency partnerships

• Monitor market trends and adjust pricing

• Optimize online listings (Airbnb, Booking.com)

Operations & Guest Experience

• Oversee daily operations (check-ins, housekeeping, maintenance)

• Train staff to deliver professional service

• Maintain cleanliness/safety standards

• Resolve guest inquiries/complaints promptly

Administration & Financials

• Manage budgets and financial reporting

• Maintain booking/payment records

• Coordinate cost-effective procurement

Qualifications

• Diploma/HND/Degree in Hospitality Management

• 10+ years hospitality experience (guest houses/hotels)

• Proven sales/marketing success

• Strong leadership/communication skills

• Willingness to travel between sites

• Booking system/accounting proficiency

We Offer

• Competitive salary + performance bonuses

• Leadership of two properties

• Team-building opportunities

Application Procedure
Submit CV and cover letter (with salary expectations) to:
accounts@hiltontransfers.com
Deadline: 31 August 2025